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HarborOne Mortgage is open for business. The health and safety of our customers and our team are of the utmost importance to us in this ever changing COVID-19 environment. Because of that, we are fortunate that our staff is able to work from home and online and ready to assist you with all of your home financing needs.


Zillow Reviews


As a first time buyer I had a lot of questions! Darlene took all the time needed to make sure I understood everything! From before I even found the home, she walked me through the lending process! More than I could have anticipated! She is incredibly responsive and thorough in all interactions! Her experience is evident in her confident yet incredibly genuine approach. I am so grateful to have been connected with Darlene!


Having worked with Darlene from HarborOne Mortgage over the last 6 years, we've bought, sold, and/or refinanced 4 different homes (ranging from bank owned properties, to condos, to houses) and we wouldn't use anyone else. She is professional, prompt, and an expert in her field. Extremely knowledgeable and makes sure you're using the home loan program that best fits your needs. We will not hesitate to use her again in the future and recommend Darlene to everyone!


Darlene is great, this was my fourth transaction with her. I feel comfortable with and trust her. I have referred many potential clients to her. It is hard to find a LO with as much experience as Darlene and it was a relief to meet her.


This was my first time buying on my own let alone in a long time. Darlene and her team guided me through the process, checked in to make sure the house hunting was moving along and assured me they were with me every step of the way. Darlene was a huge part in the success of the loan process. Highly Recommended.


If you are looking for a great lender and choose anyone other than Darlene, then you're doing it wrong!!! This was our second time working with Darlene, and I wouldn't dare go through anyone else in the future. She was available anytime we needed her and she always went way above and beyond our expectations. We were house hunting for a (LONG) while and had made quite a few offers along the way - Darlene was able to have a pre-qual letter written up for us at the drop of a hat, every single time - even on weekends! She was so resourceful throughout the entire process and really guided us along to the loan that would be most beneficial to us. I cannot say enough positive about her, and can't recommend her enough. Thank you so much for everything Darlene!


My housing loan was completed quickly and everything went through smoothly. I will definitely recommend Darlene and Merrimack Mortgage to friends and family.


I recently purchased a new townhouse after going through an amicable divorce. For what we all thought would be an easy process, we ran into a few obstacles. It was really stressful. Darlene and her amazing team, walked me through it every step of the way. They advocated for me in a big way and really worked fast and diligently to close on time. Darlene's demeanor is very calming and she's incredibly knowledgeable! Without hesitation, I would recommend Darlene to anyone looking for a new home. I'm so grateful that she was part of my team!


Darlene is awesome! She was always willing to make time to answer questions and provided us with all of the information we needed to make our decision. I've heard that buying a first home can be a painful process, but Darlene made it so much easier than I expected!


We were referred to Darlene by multiple people and we could not have been more pleased with how she handled our loan, start to finish. She obviously knows her stuff as we had so many unexpected complications come up through the home buying process that Darlene was able to work through quickly and efficiently while educating us on the process and keeping us informed every step of the way. We trusted she always had our best interests in mind and was giving us the big picture. During this very stressful process, Darlene guided us through every step and helped set us at ease and really made us feel taken care of. We will absolutely recommend her to anyone, we love Darlene and the whole staff!


I bought my first house in October of 2016, and I couldn't be happier that I found Darlene Pearl to help me through the experience. She made the whole overwhelming mortgage process seem easy and fun. She provided expert knowledge and advice whenever I needed it. If I didn't understand a load fee, or needed to know a deadline, she always got back to me promptly with thoroughly explained answers. Darlene allowed me to experience the joy of purchasing my first home without stress. I highly recommend Darlene Pearl for her friendly, fun demeanor, and her expert knowledge.

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Customer Survey Reviews


It felt great to know Darlene was looking out for me to get a great rate for refinance. She helped me understand the process with confidence. Very thankful to have worked with her again!


Stephen and Jennifer

Darlene Pearl is the best of the best.



June 12, 2019

Darlene Pearl was great as usual!


Brett and Jessica

April 9, 2020

Darlene is amazing. She helped with my first loan in 2001 when I bought a condo...Darlene worked with us to show credit in various ways, for example, using our prompt payments with our utilities. In the end, we got a FHA loan and a wonderful home. When we wanted to rid ourselves of the PMI we turned to Darlene. She reported originally it would not be advantageous for us. I respect her honesty greatly. Several months past and she said it would be a good time to refinance. Darlene is the best of best. I would recommend her and use her again if the need arises.



April 30, 2020

Darlene Pearl is exceptional. Very personable, knowledgeable and hard working. While working with Darlene, I trusted her expertise. She always answered my questions in a timely matter. She is professional and helpful at every step of the process. I highly recommend working with Darlene!!



November 30, 2019

Great job by Darlene and the entire staff at HarborOne!


Robert and Sandra

January 15, 2020

Just amazing! Darlene is the consummate professional and always available to answer questions. Highly recommend her and Harbor One.



Darlene Pearl and her staff were outstanding throughout the whole process. Quick responses to all of my questions. I have heard horror stories about Home Buying and the Mortgage part of the process having troubles (with other companies), but I am thinking HarborOne proved there are still success stories to be told. You just need to find the right company, like HarborOne.


Jodi and Michael

Darlene Pearl was a professional from the first moment of contact. She guided us through the process from start to finish, with expertise. Your organization is very lucky to have such a dedicated employee! Thank you very much Darlene.


Jenna and Joshua

Thank you again Darlene! You were so great, we appreciate all your hard work, working with us again!


Daney and Stephan

We were very happy with the service from Darlene Pearl. We would definitely recommend her to others.



Darlene is the best



Darlene Pearl is always a pleasure to work with.


Philip and Tina

Darlene Pearl was awesome. She is so knowledgeable and patient with us. Thank you Darlene.


Paul and Paula

Very good experience again.



Darlene and Donna.. very happy and impressive customer service.



Thank you Darlene for the expert knowledge and outstanding service. You always go above and beyond and you've made the mortgage process easy and trouble-free! THANK YOU!!


David & Erin

Darlene Pearl is the best - she helped me buy a home with the right rate. I would highly recommend Darlene to friends and family members.



Darlene and her team were so helpful in getting me a mortgage. I was new to the whole process and everyone was kind, attentive and responsive and proactive. I am extremely grateful for the guidance throughout the mortgage and closing process! THANK YOU LADIES!


Shaun & Meaghann

Darlene and Co. were awesome to work with, and we could not be happier with the services we received!

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We were very happy with the service from Darlene Pearl. We would definitely recommend her to others. - Daney and Stephan
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